Frequently Asked Questions

1. How are UK orders posted?

Postage is free for all UK orders. Orders £30 and above are posted Royal Mail First Class and orders below £30 orders are posted Second Class.

 

2. How are international orders posted?

Orders of £30 and above are posted via Royal Mail tracked and orders below £30 are posted Standard International. I try to keep the international postage costs down as much as possible by absorbing some of the cost myself. 

 

3. Are there any additional charges?

As the seller does not collect any tax or customs fees, there may be additional charges when accepting the package in your home country. These charges are not the responsibility of the seller.

 

4. What are the usual shipping times?

I aim to dispatch orders between 3-7 days

 

5. What are the expected delivery times?

This can vary, especially around Christmas, but the usual expected delivery times are:

UK- 2-5 working days

Europe - 7-14 working days

Everywhere else - 2-8 weeks